General Order Support
Are there financing options available for purchasing a Sans product?
Yes, we offer multiple financing plans that are interest-free. These plans start at a low cost per month and are provided through Clearpay or Shop Pay. This allows you to spread the cost of your purchase over time and makes owning a Sans product more
Where can I find my order number?
Your order number is located at the top right corner of your confirmation email and starts with a # followed by six digits. If you can't find your confirmation email, please contact our customer service for assistance.
Is there a phone number available for customer inquiries?
At this moment, we do not offer phone support or a phone number for customer inquiries. However, we are committed to assisting you through email, chat support, and our contact page. Our dedicated team is available to address your concerns promptly an
Can I change the color of my order after purchase?
Yes, you can request a change in the color of your order, provided the new color has a different price, and the price difference will be communicated to you. Reach out as quickly as possible! We do ship orders very quickly.
Do you offer Gift Cards?
We do offer gift cards! Please find details here.